Orders are processed within 1–3 business days.

International delivery usually takes 7–20 business days, depending on your location and warehouse availability.

Yes. Tracking details are sent to your email once the order is dispatched.

We ship from multiple warehouses including US, India, Germany, China, and Europe depending on product availability.
This helps us offer more products and faster delivery options.

Some countries may apply small customs or import charges.
If applicable, your local customs or courier will inform you.
Most customers do not experience extra fees.

Please record an unboxing video and contact us within 48 hours of delivery.
We’ll arrange a replacement or refund according to our Returns Policy.

Cancellations are only possible before the order enters processing.
If already processed or shipped, cancellation may not be possible.

Check with neighbours or your local courier office.
If still unresolved, contact us for assistance.

the parcel cannot be delivered and returns to the warehouse:

• If You may request re-shipping (a small fee may apply), or

• Request a refund after deducting shipping/handling charges.

Please use the Contact Us page or WhatsApp support on our homepage.