ABOUT PRIVACY

Introduction
This Privacy Policy explains how OIIRA (“we”, “our”, “us”) collects, uses and protects your personal information when you browse or shop on our website.

Information We Collect
We may collect:

  • Name, email address, shipping and billing information

  • Order details

  • Messages sent to customer support

  • Device, IP address and browser information

  • Cookies and analytics data
    Payment information is processed securely by our payment providers; we do not store full card details.

How We Use Your Information
We use your information to:

  • Process and deliver orders

  • Provide order updates and tracking

  • Improve website performance and user experience

  • Prevent fraud

  • Comply with legal requirements
    We do not sell your personal information.

Payment Processing
Payments are securely handled by Razorpay and PayPal.
Your financial data is encrypted and processed directly by these providers.

Cookies & Analytics
We may use essential cookies, analytics tools (e.g., Google Analytics), and marketing pixels (e.g., Meta Pixel).
You may disable cookies in your browser settings.
A separate Cookie Policy is provided.

Sharing of Information
We may share information with:

  • Shipping and logistics partners

  • Payment providers

  • Analytics and marketing tools

  • Legal authorities when required
    Only the minimum necessary data is shared.

International Transfers
As we ship globally, some data may be processed in other countries by our service partners.

Data Security
We use reasonable security measures such as SSL encryption, secure payment gateways, and access control to protect your information.

Your Rights
Depending on your region, you may request to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Opt out of marketing

  • Request a copy of your stored data

Data Retention
We retain information only as long as necessary for order processing, compliance and fraud prevention.

Children’s Privacy
We do not knowingly collect information from individuals under 16.
If such data is identified, it will be deleted.

Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.